North Carolina bill resources
Starting points for understanding and getting help with household bills in North Carolina.
Our North Carolina guide isn’t published yet
Verified national resources
- State Utility Commissions
National Association of Regulatory Utility Commissioners (NARUC)
Find the state commission that oversees investor-owned electric, gas, water and telephone utilities, and where to file a complaint.
- Low Income Home Energy Assistance Program (LIHEAP)
U.S. Department of Health & Human Services, Administration for Children & Families
Federally funded help with heating and cooling bills, run by each state. Eligibility and timing vary.
- 211 — Local help for bills and essentials
211 (United Way)
Free, confidential referrals to local programs for utility, rent and other bill assistance.
- Submit a complaint about a financial product
Consumer Financial Protection Bureau
For problems with mortgages, credit cards, bank accounts, loans and debt collection.
- File a consumer complaint with the FCC
Federal Communications Commission
For billing and service problems with phone, internet and TV providers.
Coming to this page
- Utility providers
- Electricity market (regulated or choice)
- Gas service
- Water billing resources
- Consumer protection agencies
- Utility assistance programs
- Energy rebates
- Local cost comparisons
Have a North Carolina bill question?
Questions from North Carolina help us decide what to research first.
Ask a questionLearn how each bill works
These guides apply nationwide and point out what varies by state.