Get relief to families before the shutoff.
Software for utility relief programs. Collect a verified application in minutes, take document-chasing off caseworkers’ plates, and confirm a hold on the account before the lights go out.
No rip-and-replace. Works alongside the state systems you already use.
One layer over the systems you already use.
Grants still move directly from agency to utility, the state keeps its records, and caseworkers make every eligibility call. Billix handles the work in between.
01 / Family front door
A verified application in minutes, from a phone.
One link or QR code opens a short mobile application. Screening questions route each household to the programs they qualify for, in the order the state requires. As families photograph their documents, the app checks each one and asks for a retake right away if anything is unreadable.
02 / Caseworker workbench
Files arrive ready to review, not ready to assemble.
Documents are captured and legible, household income is calculated against the right program threshold, and anything that does not add up is flagged rather than buried. Caseworkers spend their time on decisions instead of chasing paperwork.
03 / Pledge tracker
Every approval followed all the way to a confirmed hold.
When a grant is approved, Billix sends a standardized hold request to the utility through the channel it already uses, records when it went out, and watches for confirmation. If a shutoff date approaches without a response, it escalates.
Every state has the same three layers.
Statewide programs
Run your program across the whole state on shared infrastructure.
Hardship funds
Coordinate intake across local partners without the paper chase.
Intake agencies
Clear the heating-season backlog before grant funding is returned unspent.
Utilities
Receive complete, standardized hold requests through one reliable channel.
A pilot, then the numbers decide the rest.
- 1
Discovery
A few working sessions to map your intake, your programs, and where the days get lost.
- 2
Pilot
One agency, one season. We build only what your biggest pain point calls for.
- 3
Measure
Caseworker minutes per application, and days between an approval and a confirmed hold.
- 4
Expand
Roll the same playbook out to more agencies once the results are in hand.
Deliberately narrow.
We don’t hold funds
Grants flow from agency to utility exactly as they do today. Billix never sits in the money path.
We’re not the record
The state keeps its system of record. Billix formats verified data to match those screens.
We don’t decide eligibility
The software computes and recommends; a caseworker makes every determination.
Let’s talk about your program.
Tell us where the workflow hurts most: intake, document chasing, or getting a confirmed hold on the account.